1. Cancellation Policy

Users may request cancellation of their service or subscription by contacting us through the details provided below.

Cancellation requests should be submitted before the next billing or renewal date, where applicable.

Once a service has been initiated, cancellation may not automatically result in a refund.

2. Refund Policy

Payments are generally non-refundable once the service has been activated, delivered, or work has commenced, unless otherwise stated at the time of purchase or required under applicable law.

For subscription-based services, cancellation normally prevents future renewals but does not automatically refund the current billing period.

3. Eligible Refund Situations

A refund may be considered in circumstances such as:

• Duplicate payment caused by a technical or billing error
• Payment received but the purchased service could not be provided due to an issue attributable to us
• Unauthorized payment, subject to verification
• Other circumstances where a refund is required under applicable law

Any refund request will be reviewed on a case-by-case basis.

4. Non-Refundable Situations

Refunds may generally not be provided for:

• Change of mind after purchase
• Failure to use the service after purchase
• Partially used subscriptions or services
• Services that have already been delivered or completed
• Customized work or setup that has already commenced
• Incorrect information provided by the customer
• Suspension or termination resulting from violation of our Terms & Conditions
• Third-party services or fees that have already been incurred on the customer's behalf

5. Digital Products & Services

For digital products, software access, panel access, subscriptions, configurations, integrations, and other electronically delivered services, refunds may not be available after access has been provided or the service has been activated.

6. Refund Request

To request a refund, please contact us with:

• Name
• Registered mobile number or email
• Transaction/order ID
• Date and amount of payment
• Reason for the refund request

We may request additional information to verify the transaction.

7. Refund Processing

If a refund is approved, it will generally be processed through the original payment method or another appropriate method.

The time required for the refunded amount to appear in the customer's account may depend on the payment gateway, bank, or financial institution.

8. Cancellation of Recurring Payments

For recurring subscriptions, users should request cancellation before the next scheduled billing date. Once a renewal payment has been successfully processed, it may be subject to the refund conditions described above.

9. Service Suspension or Termination

We reserve the right to suspend or terminate an account or service if there is a violation of our Terms & Conditions, misuse of the platform, fraudulent activity, unauthorized access attempts, or other activities that may compromise the security or operation of the service.

Such suspension or termination does not automatically create a right to a refund.

10. Policy Changes

We may update this Refund & Cancellation Policy from time to time. Any updated policy will be published through the relevant website or panel.

11. Contact Us

For cancellation, refund, or payment-related queries:

Mobile: 8058221544

Email: khushivija@gmail.com